Shipping policy
At Nuvexa Supply, we aim to get your order to you as quickly and smoothly as possible. Please review the information below before placing your order.
Processing Time
Orders are typically processed within 1–3 business days after payment has been confirmed.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery times are:
United Kingdom: 5–12 business days
United States: 6–14 business days
Europe: 6–14 business days
Rest of World: 8–20 business days
Please note that these are estimated delivery times, not guaranteed delivery dates.
Delivery times may vary depending on your location, shipping carrier, customs processing, holidays, or other circumstances outside our control.
Tracking
Where tracking is available, tracking details will be provided by email once your order has been shipped.
Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery window, please contact us at support@nuvexasupply.com and include your order number.
We will do our best to assist you and investigate the shipment with the relevant carrier.
Incorrect Shipping Address
Please make sure your shipping address is correct before completing your order.
If you contact us before your order has been shipped, we may be able to update the address. Once an order has been shipped, we may not be able to make changes.
Nuvexa Supply is not responsible for orders delivered to an incorrect address provided by the customer.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes depending on the destination country.
Any applicable customs charges or taxes are the responsibility of the customer unless otherwise stated at checkout.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: support@nuvexasupply.com
Nuvexa Supply